Privacy Policy
Monami Cosmetics Co., Ltd. (hereinafter referred to as the “Company”) values the personal information of data subjects and complies with the “Act on Promotion of Information and Communications Network Utilization and Information Protection.” Through this Privacy Policy, the Company informs customers of the purposes and methods by which the personal information provided will be used, as well as the measures taken to protect such information. In the event of any revisions to this Privacy Policy, the Company will notify users through the website announcement (or separate notification).
＊ The Company’s Privacy Policy includes the following details:
1. Items of Personal Information Collected and Collection Methods
The Company collects the following personal information when receiving product development inquiries or consultation requests:
- - Required items : company name, address, name, job title, contact number, email address(Note: the Company does not collect sensitive personal information such as identification numbers, race, ethnicity, political opinions, criminal records, health status, or sexual life that may infringe upon the fundamental rights of the data subject.)
- Additionally, the following information may be automatically generated and collected during service use:
- - Cases where additional consent for collection is obtained separately
- - Collection method : through the website’s “Product Development Consultation and Inquiry” service
2. Purpose of Collecting and Using Personal Information
The Company utilizes the personal information collected for the following purposes :
To provide responses to inquiries, confirm the intentions of the inquirer, handle complaints, and ensure smooth communication. (If the purpose of use changes, prior consent will be obtained.)
3. Provision and Sharing of Personal Information
The Company uses the personal information of data subjects only within the scope of the purposes stated above, and will not disclose personal information externally without the prior consent of the data subject.
- - However, exceptions may apply in the following cases :
- - When the data subject has given prior consent When required by law, or in cases where investigative authorities request information in accordance with legal procedures and methods
4. Retention and Use Period of Personal Information
In principle, the personal information of data subjects is destroyed without delay once the purpose of collection and use has been achieved. However, in cases where personal information is collected with the consent of the data subject or in accordance with the company’s internal policies or relevant legal regulations, the information may be retained and processed for a certain period. Information that must be retained for a specified period will be stored for the following reasons :
- - Items retained: (Required) Name, position, contact information, email, subject, content / (Optional) attachments
- - Retention basis: Consent of the data subject
- - Retention and use period: 3 years
5. Procedures and Methods of Destroying Personal Information
In principle, once the purpose of processing personal information has been achieved, the company will promptly destroy the relevant information. The procedures and methods of destruction are as follows :
- Destruction method : Permanent deletion
- : For inquiries and consultations, the information entered by users will be transferred to a separate DB (or stored in a separate file if in paper form) once the purpose is fulfilled. The information will then be stored for a certain period of time as required by internal policies and other applicable laws, and will be destroyed after the retention and usage period has expired.
- : Personal information not required by law will not be used for any purpose other than storage.
- Methods of Destruction
- : Personal information stored in electronic files will be deleted using a technical method that prevents the records from being restored.
- : Printed personal information will be shredded or incinerated.
6. Rights of Data Subjects and Legal Representatives, and How to Exercise Them
Data subjects may access, correct, or request deletion of their registered personal information at any time, and may also request suspension of processing. If you make a request in writing, by phone, or by email to the Personal Information Protection Officer, we will verify your identity and then take the necessary action. If you request correction of an error in your personal information, the information will not be used or provided until the correction has been completed. If incorrect personal information has already been provided to a third party, we will notify them without delay so that the correction can be made.
When exercising these rights, legal representatives of minors under the age of 14 or delegated representatives may also access, correct, or delete personal information, or request suspension of processing. In this case, the representative must submit a letter of delegation in accordance with the prescribed format.
7. Installation, Operation, and Rejection of Automatic Personal Information Collection Devices
Our company does not use cookies.
8. Personal Information Protection Officer and Department
To safeguard customer personal information and handle inquiries related to personal information protection, the company has designated the following department and personal information manager :
- Department in charge of personal information protection
- : Department : Sales Department
- : Telephone : +82-31-262-2822
- : Email : m-cosmetics@monami.com
- Chief Privacy Officer
- : Name : Seon-Ahn Jung
- : Telephone : +82-31-262-2822
- : Email : isabel@monami.com
If you have any complaints regarding personal information protection that arise while using the company’s services, you may report them to the Personal Information Protection Officer or the designated department in charge. The company will promptly provide sufficient responses to any reported matters. For further inquiries or assistance regarding personal information infringement, you may also contact the following organizations :
9. Duty of Notification
In the event of any additions, deletions, or modifications to the contents of this Privacy Policy, the company will notify users at least seven (7) days prior to the effective date through the “Notice” section of the company’s website.
Effective Date of Privacy Policy : September 11, 2025